Shipping policy

Last updated: August 2026

This Shipping and Delivery Policy explains where BlissEntry ships, available delivery options, estimated delivery times, tracking, customs charges, and what to do if there is a delivery problem.

1. Where Does BlissEntry Ship?

BlissEntry ships throughout the United States and to selected international destinations.

For international orders, a country or region is currently available for delivery if it can be selected at checkout and a shipping option is displayed.

Available destinations and shipping options may change based on product type, package size, carrier availability, import restrictions, and other delivery conditions.

2. How Long Will My Order Take to Arrive?

The estimated delivery time shown at checkout includes both order processing and transit time.

Our current estimated delivery times are:

Shipping Option	Estimated Delivery
U.S. Economy Shipping	10–16 business days
U.S. Free Shipping	12–20 business days
International Economy Shipping	12–25 business days

Orders are normally handed to our shipping partner within four days after purchase.

Delivery estimates begin from the date the order is placed. Do not add the four-day processing period again to the estimated delivery time shown above.

Delivery dates are estimates rather than guarantees. Customs processing, carrier delays, holidays, severe weather, local delivery conditions, government action, or other circumstances outside our reasonable control may affect delivery.

If we are unable to ship an order within the time stated or within any period required by applicable law, we will provide any delay notice, cancellation option, or refund required by applicable law.

3. How Much Does Shipping Cost?

For U.S. orders, Free Shipping is available on orders of $60 or more.

A faster paid Economy Shipping option may also be available. This means customers who qualify for Free Shipping can still choose a faster paid shipping option when one is displayed at checkout.

For orders under $60 and for international orders, available shipping charges are shown at checkout before payment.

Shipping prices may vary by destination, package, and available shipping method. The amount displayed at checkout is the shipping charge that applies to the order.

For some large or heavy products, part or all of the delivery cost may already be reflected in the product price.

4. When Will I Receive My Tracking Information?

All BlissEntry orders include tracking, but tracking information may not be available immediately after your order is placed.

For U.S. orders, the parcel may already be moving through our shipping network before a USPS tracking number becomes available. USPS tracking is normally added after the parcel reaches our U.S. logistics partner's warehouse and is prepared for final-mile delivery.

Once the USPS tracking number is available, we will update your order and send the tracking information by email. You can also use your order information to check the latest order and delivery status.

This means there may be a period after your order is placed when no customer-facing tracking information is available, even though the order is already being processed or transported.

After USPS receives or scans the parcel, tracking updates will begin to appear. The first scan may take some time to show after the tracking number is added.

For U.S. orders, the final-mile carrier is normally USPS. For international orders, the carrier and the point at which tracking becomes available may vary by destination and shipping route.

5. Can I Change My Shipping Address?

Please check the recipient name, street address, apartment or unit number, postal code, telephone number, and other delivery information carefully before placing your order.

Address change requests must be sent to support@blissentry.com within 24 hours of purchase.

Please include:

• Your order number

• The original shipping address

• The complete corrected shipping address

• The correct recipient telephone number

We will try to update the address, but changes cannot be guaranteed once purchasing, packing, fulfillment, or shipping processing has begun.

Delivery problems caused by inaccurate or incomplete customer-provided information are handled in accordance with our Return & Refund Policy.

6. Will I Have to Pay Customs Duties or Import Taxes?

For international orders, BlissEntry covers applicable customs duties, import taxes, and VAT associated with delivery unless otherwise stated at checkout.

Customers should not normally be required to pay these charges separately.

Customs authorities may still inspect a shipment or request information before releasing it. Customs processing times vary by destination and may delay delivery.

Customers remain responsible for providing any accurate recipient or delivery information reasonably required for customs clearance.

If a carrier or customs authority unexpectedly asks you to pay an import charge relating to your BlissEntry order, contact support@blissentry.com with your order number and the notice or payment request so we can review it.

7. What If My Tracking Stops Updating?

Temporary gaps in tracking do not necessarily mean that a package is lost.

Tracking may pause while a parcel:

• Moves between logistics partners

• Waits for a carrier scan

• Enters the destination delivery network

• Goes through customs processing

• Moves between regional sorting facilities

If tracking has not updated for an unusual period or the estimated delivery window has passed, contact support@blissentry.com with your order number so we can review the shipment.

If a package appears to be lost in transit, we may open an inquiry with the carrier or shipping partner.

8. What If Tracking Says Delivered but I Cannot Find My Package?

If tracking shows delivered but the package cannot be located, first check:

• Your mailbox

• Porch, entrance, garage, or side door

• Building reception or management office

• Parcel lockers

• Household members

• Neighbors

• Any safe location selected for delivery

• Your local carrier or delivery office

If the package is still missing, contact us within seven calendar days of the delivery scan.

We may review tracking records, delivery photographs, GPS or scan information, the confirmed delivery address, and carrier investigation results.

Eligibility for a refund or replacement depends on the delivery circumstances and is governed by our Return & Refund Policy.

9. What Happens If a Package Is Refused or Not Collected?

Refusing a package or failing to collect it is not an approved method of canceling or returning an order.

Packages may become delayed, returned, abandoned, or unrecoverable if the recipient:

• Refuses delivery

• Does not collect the package

• Does not respond to the carrier

• Fails to provide requested delivery information

• Misses the carrier's collection deadline

Refund and replacement eligibility for refused or unclaimed packages is governed by our Return & Refund Policy.

10. Is BlissEntry Packaging Discreet?

Yes. BlissEntry orders are shipped in plain, discreet outer packaging. Adult product names, explicit images, and obvious descriptions of what you ordered are kept off the outside of the parcel.

Shipping labels and any carrier or customs information required for delivery may still appear.

Wondering what your package, shipping label, or billing record will actually show? See Discreet Shipping and Packaging.

11. Large and Heavy Products

Large or heavy products, including sex dolls and sex machines, may require different fulfillment or shipping arrangements from smaller products.

Part or all of the additional shipping cost for these products may already be included in the product price.

Available delivery options are shown at checkout. Delivery may take longer where package size, weight, customs processing, or special handling affects transportation.

Customers should inspect large and high-value products promptly after delivery. Damage, missing parts, incorrect products, and functional problems are handled under our Return & Refund Policy.

12. Contact Us

For shipping, tracking, or delivery questions, contact:

Email: support@blissentry.com

Please include your order number and the email address used to place the order so we can locate the shipment more quickly.

For cancellations, damaged or defective products, missing items, lost shipments, delivered-but-missing packages, refunds, or replacements, please review our Return & Refund Policy.