Materials vary by product. Review the material details, care instructions, and product-specific information on each product page before purchase and use. Certifications, test results, and safety claims apply only where they are explicitly stated for that product.
What to check on a product page
- Surface material: the material that comes into contact with the body.
- Internal or structural materials: components such as ABS, motors, batteries, or internal frames where applicable.
- Water resistance: whether the item is splash-resistant, washable, or rated for submersion.
- Lubricant compatibility: the lubricant types recommended for that specific material.
- Cleaning and storage: product-specific instructions that help preserve the surface and function.
General care guidance
- Read the product instructions before first use.
- Clean the product before and after use with the method stated on its product page or packaging.
- Do not submerge motors, charging ports, or battery compartments unless the product is explicitly rated for submersion.
- Rinse away cleaning residue where appropriate, then allow the item to dry completely before storage.
- Store products in a clean, dry place away from direct sunlight, excessive heat, dust, and contact with incompatible materials.
Lubricant compatibility
Compatibility depends on the product material. Follow the recommendation on the relevant product page. Silicone-based lubricants can affect some silicone surfaces, so do not assume they are compatible unless the product instructions say so. When product-specific information is unavailable, contact us before use.
Inspect before use
Do not use a product if its surface is torn, cracked, sticky, discolored, difficult to clean, or otherwise damaged. Stop using powered products if the casing, charging area, cable, or controls appear damaged.
Need a material detail confirmed?
Send our support team the product name or product-page link. We will verify the available supplier information rather than make a general claim that may not apply to that item.